Terms & Conditions
TERMS AND CONDITIONS
Welcome to Orbitron Engineering!
Orbitron Engineering is owned and operated by Orbitron engineering AB.
(Hereinafter referred to as “Orbitron Engineering”).
The following terms and conditions apply to the website (https://orbitron.se/store/), products and services offered by Orbitron Engineering. This includes the mobile and tablet versions as well as any other version of Orbitron Engineering accessible via desktop, mobile, tablet, social media or other devices.
By using the website and purchasing products available on the website, you agree to be bound by these terms and conditions, the privacy policy, the cookie policy, the shipping policy and the return policy.
In these terms and conditions, the words "website" refers to the Orbitron Engineering website, "we", "us", "our" and "Orbitron Engineering" refers to Orbitron Engineering and "user", "customer", "you" and "your", refers to you, the user and customer of Orbitron Engineering.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR OBTAINING ANY MATERIALS, INFORMATION OR PRODUCTS.
1. ELIGIBLITY
By accessing the Orbitron Engineering website, submitting inquiries, requesting quotations, placing orders, or otherwise engaging in commercial transactions with Orbitron Engineering, customers acknowledge that they have read, understood, and agree to be bound by these terms and conditions. These terms govern the use of the website, all communications relating to product inquiries or quotations, and any purchase of products supplied by Orbitron Engineering.
Acceptance of these terms may occur through several actions, including but not limited to submitting a quotation request, accepting a quotation issued by Orbitron Engineering, confirming an order, or completing payment for any products offered by Orbitron Engineering. Any such action constitutes the customer’s agreement to comply with and be legally bound by these terms and any additional conditions referenced in the applicable quotation, order confirmation, or invoice.
Customers are responsible for reviewing these terms prior to entering into any transaction with Orbitron Engineering. If a customer does not agree with any provision contained in these terms, the customer must refrain from placing orders, requesting quotations, or purchasing products from Orbitron Engineering.
Orbitron Engineering reserves the right to modify or update these Terms from time to time when necessary to reflect operational changes, legal requirements, or commercial practices. Any updated version will become effective upon publication on the website unless otherwise stated. Continued use of the website or continued commercial engagement with Orbitron Engineering following such updates constitutes acceptance of the revised Terms.
Nothing in this section limits any mandatory rights that customers may have under applicable law.
2. NOTIFICATIONS AND NEWSLETTER
By providing Orbitron Store with your email address and phone number and subscribing to our newsletter, you agree that we may use your email address to send you notifications about the status of your order, important communications about our services or products, news, and special content. We may also use your email address and phone number to send you notifications via SMS messages, push notifications, and other messages, such as changes to service features, product news, and special offers on our products. If you do not wish to receive these emails, SMS messages, or push notifications, you may opt out by sending us your request through our contact information or by using the opt-out option in the emails or by replying with the word “STOP” to the SMS messages. Opting out may prevent you from receiving emails, SMS messages, and push notifications about order updates, news, or special offers on our products.
3. PURCHASE PROCESS AND ORDER ACCEPTANCE
Orbitron Engineering offers its products primarily through a quotation-based purchasing process designed to ensure that each order accurately reflects the technical specifications, quantities, and requirements requested by the customer. Customers may initiate a purchase request by contacting Orbitron Engineering through the communication channels provided on the website or by submitting a request through the quotation form available on the product pages.
Following the initial inquiry, Orbitron Engineering may engage in preliminary communications with the customer in order to clarify technical details, confirm product specifications, discuss quantities, and address any questions related to the requested products. These communications are considered informational and do not constitute a binding offer until a formal quotation is issued.
Once the relevant information has been clarified, Orbitron Engineering will prepare a formal quotation based on the specifications, quantities, and conditions agreed upon with the customer. The quotation will outline the applicable pricing, expected manufacturing or supply timelines when available, and any other relevant commercial or technical conditions. The customer may accept or reject the quotation within the validity period indicated in the quotation.
An order shall be considered confirmed only after the customer has accepted the quotation and Orbitron Engineering has acknowledged receipt of the order. When applicable, Orbitron Engineering may provide confirmation from the manufacturer regarding the acceptance of the production order and the estimated manufacturing timeline. Such timelines are indicative and may be subject to change depending on production capacity, material availability, and other operational factors.
In cases where advance payment or partial payment is required, Orbitron Engineering reserves the right to delay the placement of the order with the manufacturer until the agreed payment has been received. Orbitron Engineering may also issue an invoice when the product leaves the manufacturer’s facilities or in accordance with the payment structure agreed in the quotation or order confirmation.
Invoices issued by Orbitron Engineering must be paid by the due date specified on the invoice. Failure to make payment by the indicated due date may result in the application of late payment interest as permitted by applicable law.
4. PAYMENT TERMS
All payments for products supplied by Orbitron Engineering shall be made through bank transfer unless otherwise agreed in writing. The payment deadline and any applicable payment schedule will be specified in the invoice issued to the customer.
Customers are responsible for ensuring that payments are completed within the timeframe specified in the invoice. In the event that payment is not received by the due date, Orbitron Engineering reserves the right to charge statutory late payment interest in accordance with the Swedish Interest Act. Such interest shall accrue at the applicable reference rate plus eight percent (8%) per annum, calculated from the due date until full payment has been received.
Orbitron Engineering also reserves the right to suspend ongoing orders, delay deliveries, or refrain from placing orders with manufacturers if payments required under the applicable quotation or invoice have not been received.
Ownership of the products supplied by Orbitron Engineering shall remain with the seller until the seller has received full payment for the products. Until such time as full payment has been received, the products shall remain the property of Orbitron Engineering, and the seller reserves the right to take any lawful measures necessary to recover the products in the event of non-payment.
5. PRICING AND PRICE ADJUSTMENTS
All prices provided by Orbitron Engineering are quoted exclusive of value-added tax (VAT) and any other applicable taxes, duties, or charges unless expressly stated otherwise. Prices are generally based on the order volumes specified in the quotation and may vary depending on the quantities ordered and the technical specifications of the products.
Orbitron Engineering reserves the right to renegotiate pricing if the agreed or quoted volumes are not achieved within the validity period of the quotation or during the applicable commercial period referenced in the quotation.
The seller also reserves the right to adjust prices if the costs associated with manufacturing, sourcing, or delivering the products change due to circumstances beyond the seller’s reasonable control. Such circumstances may include, but are not limited to, increases in raw material costs, shortages of required materials, disruptions in transportation or logistics networks, significant increases in fuel costs, or governmental restrictions or prohibitions arising from events such as pandemics, armed conflicts, or similar extraordinary situations.
Any price adjustment arising from such circumstances will be communicated to the customer with reasonable notice, and when applicable, at least thirty (30) days prior to the implementation of the new pricing conditions.
Where quotations are issued in connection with products or materials subject to currency exchange fluctuations, the applicable exchange rate will be specified in the quotation. If the relevant currency exchange rate varies by more than ±2% between the date of the order and the date of invoicing, Orbitron Engineering reserves the right to adjust the price to reflect eighty percent (80%) of the exchange rate difference. This adjustment mechanism is intended to partially account for currency volatility affecting the cost of the products.
6. PRODUCT DESCRIPTIONS
Orbitron Engineering attempts to be as accurate as possible. However, Orbitron Engineering does not warrant that product descriptions, product prices or other content of this website is accurate, complete, reliable, current, or error-free. Product descriptions and images may vary according to the color resolution of the user's device screen. We also rely on descriptions, pictures and datasheet from our manufacturers and partners. We are though happy to help to get as clear as possible information and also direct contact to be able reach an as informed purchase as possible.
7. DEVELOPMENT BOARDS AND EVALUATION PRODUCTS
Orbitron Engineering may offer certain internally developed electronic products, including development boards, evaluation kits, or similar engineering hardware intended exclusively for research, testing, prototyping, and development purposes. Unless expressly stated otherwise, these products are not consumer products, are not intended for sale to private individuals, and may not carry standard certifications typically required for finished commercial electronics, including CE certification. Such products are designed for use by qualified professionals, engineers, laboratories, or technical organizations operating in controlled environments. By purchasing these items, the buyer acknowledges that they are specialized development tools and assumes full responsibility for their proper handling, testing, integration, and compliance with any applicable regulatory requirements if the products are incorporated into other systems or applications. To the fullest extent permitted by applicable law, Orbitron Engineering disclaims liability for any damages or losses resulting from the use, modification, or deployment of these development products outside their intended evaluation and development context.
8. DISCLAIMER
By visiting the website and accessing the content available on the website, you accept personal responsibility for the results of the use of the information and content available on the website. You agree that Orbitron Engineering does not guarantee the results of actions advised or not advised by this website and the content available on the website. Orbitron Engineering provides resources and content for informational purposes only. You acknowledge and agree that your ultimate success or failure in using the information and content available on the website will be the result of your own efforts, your particular situation and a number of other circumstances that are beyond Orbitron Engineering’ control. This disclaimer is not intended to exclude any warranty implied by law that cannot be legally excluded.
9. COPYRIGHT
All materials on the website, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Orbitron Engineering or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all materials on the website are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Orbitron Engineering prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorised attempt to modify any material, to defeat or circumvent any security features, or to utilise Orbitron Engineering or any part of the material for any purpose other than its intended purposes is strictly prohibited. Please do not copy any content and pass it off as your own, as a copyright infringement will occur.
10. COPYRIGHT COMPLAINTS
Orbitron Engineering will respond to all enquiries, complaints and claims relating to alleged infringement by breach or violation of the provisions contained in international copyright and intellectual property laws and regulations. Orbitron Engineering respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material provided on the Orbitron Engineering website infringes your copyright or other intellectual property rights, please submit your request via our contact information, with the following information:
· Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.
· A statement specifically identifying the location of the infringing material, with enough detail that Orbitron Engineering may find it on the website.
· Your name, address, telephone number and e-mail address.
· A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorised by the owner of the rights, or its agents, or by law.
· A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorised to act on the copyright owner's behalf.
· An electronic or physical signature of the owner of the copyright or the person authorised to act on behalf of the owner of the copyright interest.
11. PROHIBITED ACTIVITIES
The content and information available on the website (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons, or other material), as well as the infrastructure used to provide such content and information, are owned by or licensed to Orbitron Engineering by third parties. For all content other than your content, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or resell any information or services obtained from or through the website. In addition, the following activities are prohibited:
· Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the website, including, but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with these terms.
· Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
· Deep-link to any part of our website for any purpose without our express written permission.
· "Frame", "mirror" or otherwise incorporate any part of the website into any other website or service without our prior written permission.
· Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software used by Orbitron Engineering.
· Evade, disable or otherwise interfere with security-related features of the website or features which prevent or restrict the use or copying of any content.
12. DISCLAIMER OF WARRANTIES
Because of the nature of the Internet Orbitron Engineering provides and maintains the website on an "as is", "as available" basis and makes no promise that use of the website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.
You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse Orbitron Engineering for any loss or damage caused as a result.
Orbitron Engineering will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.
These terms do not affect your statutory rights as a consumer which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, Orbitron Engineering excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Orbitron Engineering and Orbitron Engineering shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
· Any incorrect or inaccurate information on the website.
· The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or any product purchased through the website.
· Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
· Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
· Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing or using content from the website or from transmissions via emails or attachments received from Orbitron Engineering.
· All representations, warranties, conditions and other terms which but for this notice would have effect.
13. THIRD PARTIES
Through your use of the website and services you may encounter links to third party websites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where Orbitron Engineering provide details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that Orbitron Engineering are in no way responsible or liable for any such third-party sites.
14. INDEMNIFICATION
You agree to defend and indemnify Orbitron Engineering and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
· Your breach of this agreement or the documents referenced herein.
· Your violation of any law or the rights of a third party.
· Your purchase of the products.
15. ELECTRONIC COMMUNICATIONS
No responsibility will be accepted by Orbitron Engineering for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes.
16. CHANGES AND TERMINATION
We may change the website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these terms at any time by notifying you in writing (including by email) or without any warning.
17. PERSONAL DATA
Any personal information you submit in connection with the purchase of products will be used in accordance with our privacy policy. Please refer to our privacy policy.
18. INTEGRATION CLAUSE
This agreement together with the privacy policy and any other legal notices published by Orbitron Engineering, shall constitute the entire agreement between you and Orbitron Engineering concerning and governs your use of the website.
19. DISPUTES
You agree that any dispute, claim or controversy arising out of or relating to the breach, termination, enforcement, interpretation or validity of these terms or the use of the website and purchase of the products shall be resolved by binding arbitration between you and Orbitron Engineering, provided that each party retains the right to bring an individual action in a court of competent jurisdiction.
In the event a dispute arises in connection with the products offered through the website or the breach of these terms and conditions, the parties agree to submit their dispute to arbitration resolution before a reputable arbitration organisation as mutually agreed by the parties and in accordance with applicable commercial arbitration rules.
You agree to initiate formal dispute proceedings by sending us a communication through our contact information. Orbitron Engineering may choose to send you a written offer after receiving your initial communication. If we offer and send you a settlement offer and you do not accept the offer, or we are unable to resolve your dispute satisfactorily and you wish to continue with the dispute process, you must initiate the dispute resolution process before an accredited arbitration organisation and file a separate Demand for Arbitration. Any award rendered by the arbitration tribunal shall be final and conclusive on the parties.
To the fullest extent permitted by law, you agree that you will not file, join or participate in any class action lawsuit in connection with any claim, dispute or controversy that may arise in connection with your use of the website and purchase of products.
The courts of Sweden shall have jurisdiction over any dispute, controversy or claim relating to Orbitron Engineering and its business operations. Any such dispute or controversy shall be brought and resolved in the courts of Sweden.
20. FINAL PROVISIONS
Although products and services are available worldwide, these terms and conditions are governed by the laws of the European Union. Use of our website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms.
Our compliance with these terms is subject to existing laws and legal process, and nothing contained in these terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website, your purchase of products on our website, or information provided to or collected by us in connection with your use of the website and purchase of products.
If any part of these terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
Any rights not expressly granted herein are reserved.
21. CONTACT INFORMATION
If you have questions or concerns about these terms or the products, please contact us through our contact page or via the contact information below:
Orbitron Engineering.
Email: mail@orbitron.se